Vienna repairs – The Vienna repair voucher

In order to create a further incentive in the population to give preference to repairs rather than new purchases, the City of Vienna started development of the funding programme in 2019. The Vienna City Council approved the funding programme in May 2020 with a funding amount of 1.6 million euros. The pilot phase of the project was launched on 21.9.2020, with the funding programme running until the end of 2023.

Customers can register on the website and download the Vienna repair voucher. This subsidises the repair with 50% but a maximum of €100 of the gross invoice amount, whereby the subsidy amount is deducted from the invoice directly in the repair shop. Under a settlement agreement, the companies make advance payments of the respective amounts on behalf of the City of Vienna. These amounts will be refunded to the enterprises upon presentation of a copy of the invoice by the City of Vienna. Customers thus benefit immediately from the funding. There are no tedious applications for funding. It boosts the turnover of the participating repair companies as there is an increased demand for repairs.



What is the mission of the project?

Repairing rather than throwing away is one of the simplest forms of sustainable consumption. With the Vienna Repair Voucher, we motivate people to give their products a second life.


Where and when did the project start?

Vienna, Austria — 18 September, 2020


Where is the project offered today?

The Vienna repair voucher can only be redeemed in Vienna.


To whom is this project aimed? Who belongs to your target group?

Customers can register on the website and download a Vienna repair voucher. Participating repairers will benefit from a higher turnover as there is an increased demand for repairs.