Swapfiets is the world’s first ‘bicycle as a service’ company. Founded in 2014 in the Netherlands, the scale-up quickly developed being one of the leading micromobility providers in Europe, with a total of more than 200,000 members (October 2020).
The concept of Swapfiets is quite simple: for a monthly subscription fee, Swapfiets members receive a fully functional bicycle or e-mobility solution for their own use. If needed, a repair service at customer’s location is available within 48 hours to repair or directly swap the two-wheeler at no additional cost.
What is the mission of the project in a sentence?
We at Swapfiets reshape the world’s micromobility market and lead the movement to liveable cities.
Where and when did the project start?
Swapfiets was founded in 2014 in the Netherlands and quickly expanded to other European markets.
Where (in which countries) is the service offered today?
Netherlands, Germany, Belgium, Denmark, Italy, France and UK.
To whom is this service / project aimed?
Pretty much everyone, as the service proposition of Swapfiets does not only attract people that use their bike frequently, but pretty much anyone that likes to ride bicycles but wants to avoid the hassle of maintenance and repairs.